Categoría: Ai News
-
18 HR Skills Every HR Professional Needs 2024 Guide
Human Resource Glossary 100 Commonly Used Terms The favoritism is generally showed by individuals in a position of authority such as CEOs, managers or supervisors. The Hawthorne effect is a phenomenon observed as a result of an experiment conducted by Elton Mayo. In an experiment intended to measure how a work environment impacts worker productivity,…
-
How Does Customer Service Automation Work? +Pros and Cons
What Is Automated Customer Service? How To Guide for Humans So you may be hesitant to trust such an important part of your business to non-human resources. But with the right software, support automation will enhance your already excellent customer service. When your team comes back into the office, a support representative contacts your customer.…
-
Measuring AI ROI: A Project Manager’s Guide to Success
3 Ways To Boost ROI With AI for Business A 2022 Deloitte study found that 74% of companies see customer service and experience as a top area for AI returns, highlighting the importance of non-financial metrics. This article aims to equip executives with the tools and knowledge to navigate the complexities of AI ROI measurement.…